Responsible Gaming at cb77
We believe gambling should always be fun, safe, and firmly within your control. Your well-being comes first — always.
Our Commitment to Safer Gambling
At cb77, we are deeply committed to fostering a safe and responsible gaming environment for all players in Bangladesh. Gambling is meant to be a source of entertainment — a way to enjoy live cricket betting, thrilling slots, and live casino action in your spare time. It should never become a financial burden or an emotional strain.
We have built a range of practical player-protection tools directly into the cb77 platform so that you always stay in command of your experience. Whether you want to set a daily spending cap, take a short break, or close your account entirely, we make it straightforward and judgment-free.
cb77 strictly enforces a 21-and-above age policy across all games and betting markets. We perform identity verification to protect minors and to ensure that every player engaging on our platform is a legal adult in Bangladesh. If you suspect an underage person is using your account, please contact our support team immediately.
Player Protection Features
How to Use Our Responsible Gaming Tools
All responsible gaming features are available through your account settings or by contacting our support team at any time. Our team operates 24 hours a day, 7 days a week, including during BPL season and major cricket tournaments, to ensure you always have someone to talk to.
-
Set a Deposit Limit Log in to your account, go to Account Settings, select "Deposit Limits", and choose daily, weekly, or monthly caps. Limits take effect immediately and can only be lowered without a cooling-off period — increasing a limit requires a 48-hour review.
-
Activate Self-Exclusion Contact our support team via email at [email protected] and request self-exclusion for 30 days, 6 months, 1 year, or permanently. During self-exclusion your account cannot be reopened until the full period has elapsed, and no promotional communications will be sent to you.
-
Enable a Time-Out Under Account Settings, select "Take a Break" and choose a 24-hour, 7-day, or 30-day pause. All betting and deposit functionality is suspended during this window, but your account and balance are preserved for when you return.
-
Turn On Session Reminders In your profile settings, set your preferred session-duration reminder interval — every 30 minutes, 1 hour, or 2 hours. A clear on-screen notification will appear each time the interval is reached so you can decide whether to continue or stop.
Recognising Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone close to you, we strongly encourage you to reach out to our support team or take a break from the platform right away.
- Spending more money on gambling than you originally planned or can afford to lose
- Chasing losses by placing increasingly larger bets to recover money already lost
- Feeling restless, irritable, or anxious when attempting to cut down or stop gambling
- Lying to family members, friends, or colleagues about how much time or money you are spending on gambling
- Borrowing money, selling possessions, or neglecting important financial obligations to fund gambling
- Using gambling as a way to escape personal problems, stress, or feelings of anxiety and depression
Tips for Healthier Gambling Habits
Whether you are betting on Bangladesh Tigers, exploring BPL cricket odds, or spinning the reels on your favourite slot — these practical guidelines will help you keep gambling a fun, controlled activity.
- Always set a strict budget before you start — only gamble with money you can comfortably afford to lose
- Treat gambling as entertainment, not as a source of income or a financial strategy
- Take regular breaks — step away from the screen every hour and do something completely different
- Never gamble while under the influence of alcohol, strong medication, or when feeling emotionally low
- Keep gambling time separate from family, work, or study commitments — do not let it overlap
- If a session is not going your way, log out and come back another day — never chase losses in the moment
Need Help? Contact Our Support Team
Our dedicated responsible gaming support team is available around the clock, every day of the year. Whether you are in Dhaka, Sylhet, Khulna, Rajshahi, or Cox's Bazar — help is always just one message away. We respond to all responsible gaming queries with sensitivity and complete confidentiality. Reach us at:
[email protected]